Professional Books

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Books

    Author/Time
  Creating and Managing Superior Customer Value (Advances in Business Marketing an  jack 2011-2-22
  Inspire: How to Keep Your Customers When Your Competitors Can't (Financial Times  25412 2011-2-22
  Social Circles: How offline relationships influence online behavior and what it  jack 2011-2-22
  The Determinants of Sales Organization Effectiveness in the Pharmaceutical Indus  jack 2011-2-22
  The Customer Connection: Twenty Essential Communication Skills for Giving Better  jack 2011-2-22
  Be Your Own PR Expert: Complete Guide to Publicity and Public Relations  jack 2011-2-22
  Selling: Building Partnerships  jack 2011-2-22
  The Only Thing That Matters: Bringing the Power of the Custome Into the Center o  jack 2011-2-22
  Managing High-Tech Services Using a CRM Strategy  jack 2011-2-22
  When Customers Talk... Turn What They Tell You into Sales  25412 2011-2-22
  Organizational Culture in the Management of Mergers  jack 2011-2-22
  Customer Knowledge Management: People, Processes, and Technology  jack 2011-2-22
  Running a Public Relations Department  jack 2011-2-22
  Business-to-business Marketing: Relationships, Systems And Communications  jack 2011-2-22
  The Essentials of Corporate Communications and Public Relations (Business Litera  jack 2011-2-22
  Converting Customer Value: From Retention to Profit  25412 2011-2-22
  The Intimate Supply Chain: Leveraging the Supply Chain to Manage the Customer Ex  jack 2011-2-21
  Papers on the Ethics of Administration  25412 2011-2-21
  Opportunities in Public Relations  jack 2011-2-21
  The Global Public Relations Handbook, Revised and Expanded Edition: Theory, Rese  25412 2011-2-21
  Restoring Trust in American Business  25412 2011-2-21
  The Business of Consumption  jack 2011-2-21
  National Directory of Corporate Public Affairs 1997 (Serial)  jack 2011-2-21
  A Medium Seldom Well Done: Critical Studies in Television  jack 2011-2-21
  Mixed News: The Public/civic/communitarian Journalism Debate (Routledge Communic  jack 2011-2-21
  20 Years of Style  jack 2011-2-21
  A Companion to Genethics (Blackwell Companions to Philosophy)  25412 2011-2-21
  The Ethics of Information Technology and Business (Foundations of Business Ethic  25412 2011-2-21
  Super Service: Seven Keys to Delivering Great Customer Service...Even When You  jack 2011-2-21
  Introduction to Public Relations and Advertising  jack 2011-2-21
  Handled with Discretion  jack 2011-2-21
  Instructor's Manual to Accompany Crisis Communications: A Casebook Approach (LEA  jack 2011-2-21
  The Corporate Responsibility Code Book  25412 2011-2-21
  Where to Wear 2004: The Insider's Guide to Paris Shopping (Where to Wear: Paris)  J_snaider 2011-2-21
  How to Grill a Gourmet  jack 2011-2-21
  How to Contact Celebrities for Fun and Profit  25412 2011-2-21
  Morality and the Market: Consumer Pressure from Corporate Accountability (Consum  25412 2011-2-21
  Compendium of Customer Service Questionnaires and Inventories  jack 2011-2-21
  Who's Buying Executive Summary of Household Spending  jack 2011-2-21
  Call Centre  jack 2011-2-21
  C.R.M. (Management Pocketbook Series)  25412 2011-2-21
  Getting Your Message Across: IR & PR Executives Offer Leadership Strategies  25412 2011-2-21
  Building a Successful Customer Service Culture: A Guide for Library and Informat  25412 2011-2-21
  Are Your Customers Being Served?: How to Boost Profits by Delivering Exceptional  jack 2011-2-21
  Everything You Should Know about Public Relations: Direct Answers to Over 500 Qu  jack 2011-2-21
  The Agile Manager's Guide to Extraordinary Customer Service (The Agile Manager S  jack 2011-2-21
  El Libro Para Conducir Reuniones Con Exito (Spanish Edition)  25412 2011-2-21
  El diseno en la publicidad/ Advertising By Design (Diseno Y Creatividad/ Desing  jack 2011-2-21
  Buying Styles: Simple Lessons in Selling the Way Your Customers Buys  25412 2011-2-21
  Creating Competitive Markets: The Politics of Regulatory Reform  jack 2011-2-21
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